Engagement
Every engagement is quoted on scope: the works, the suspected uses and the work the matter involves. Binding terms are set out in a written engagement agreement.
Engagement model
One matter, quoted per case: a defined set of works and the suspected uses identified so far. The quote reflects how many works and uses are involved, the condition of the evidence, and the filing and correspondence the matter needs. The matter is tracked under its internal case number through resolution.
Engagement model
Ongoing work on an agreed schedule — for example, scheduled monitoring: a recurring review of identified works at a cadence agreed for the engagement. Suspected unauthorized uses found in a review are documented and handled under the same review and authorization standard as any matter. Monitoring is periodic, and no review can promise that every use is found. The fee structure, duration and renewal of a recurring engagement are set out in its written engagement agreement.
Written engagement
Binding commercial terms — including the scope of work, fees, payment, duration, renewal, cancellation and refunds — are set out in the written engagement agreement for each engagement. Nothing on this website replaces that agreement, and terms can differ between engagements.
Scope
A quote follows the scope of the matter. Tell us what you can about each of these when you write, and say what you do not know yet.
What each part of the service covers → What we do before anything is filed → What to document before requesting a quote →
Start with the original work, the URLs involved and what shows the rights are yours. A short first message describing the matter is more useful than an attachment folder.